In addition to connecting you with great attorneys, UpCounsel helps you manage these relationships seamlessly and with confidence. Here’s what you can expect:
Straightforward Hiring and UpCounsel’s Satisfaction Guarantee
UpCounsel’s Guarantee provides that you will not have to pay for subpar legal work. Per our policies and to ensure you’re protected:
- Always hire your attorney through UpCounsel before work begins. We cannot offer our Guarantee or dispute protections until the attorney has been officially hired on UpCounsel. Please visit our Hiring page to learn more about how to hire an attorney.
- Payment must be made through the UpCounsel platform each time you work with an UpCounsel attorney, including subsequent transactions not necessarily related to your initial job. Our Guarantee and dispute protections will only apply if all payments are made through UpCounsel.
Secure Messaging, Document Sharing, Payments
UpCounsel takes advanced security measures to maintain both the privacy and security of your entire UpCounsel experience. Our site requires a 256-bit SSL encrypted connection on every page to protect your information, which allows for peace of mind as you post projects, upload documents, communicate with attorneys, and pay invoices. Please visit our Security page to learn more.
Access to UpCounsel Support
UpCounsel provides a superior customer support experience for our users. If you have any questions about using UpCounsel or working with your attorney, you can email firstname.lastname@example.org and a member of our support team will respond within 1 business day.