How do I hire an attorney?
Once you’ve selected an attorney, click the green “Hire” button to get started! You can find this button in two places:
(1) next to the attorney’s proposal:
(2) in your message thread with the attorney:
This step is required per our policies, and helps ensure you're covered by our satisfaction guarantee and dispute protections. You can learn more about our protection and policies here.
Is payment required when I hire an attorney?
UpCounsel requires that you upload a valid form of payment prior to hiring an attorney for the first time. If an upfront payment is requested by the attorney, you will be prompted to make that payment upon clicking “hire.”
If no upfront payment is requested, we will process a temporary authorization hold of $100, which allows our payment processor to verify your identity and ensure we have a valid payment method on file. This temporary hold may appear as a pending transaction, but is not a charge to your account and should be removed within seven days.
How do I know if I’ve hired an attorney?
As soon as you’ve hired an attorney you’ll receive an email notification from our team, and the job will move into “Work in Progress” status. At that point you’ll be provided with each other’s contact information and are free to begin working together!
What if my job has closed?
If your job has closed and you’re still interested in hiring an attorney, log into your account and and go to the “Overview” or “Proposals” tab of your job. From there, select whether you’d like to accept an existing proposal or receive additional proposals. This will re-open the job, and you can follow the steps above to hire an attorney and get started on your project!
If you have any questions or need assistance, please reach out to email@example.com and we will be happy to help.